IT Support Specialist - user accounts and access (remote)

We are growing our team at Redstone Umber Foods and adding an IT Support Specialist whose main responsibility will be user accounts and access. We like people who take pride in what they make. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with production batches. Working arrangement • Contract for four months, with clear deliverables from the first week. • Remote-friendly, with quarterly visits in Charleston. • We reply to every applicant.