IT Support Specialist - user accounts and access (Raleigh, NC)

Clearpath Oak Inspection Services Group provides independent inspection and testing for industry across Raleigh, and we need an IT Support Specialist to lead our user accounts and access. Training and certification are paid for. What you will do • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with certifications. • CompTIA A+ or similar certification. Working arrangement • Contract for twelve months, with a review at the end and a chance of extension. • On site in Raleigh. • We reply to every applicant.