IT Support Specialist - user accounts and access (Portland, OR)
Rivermark Bridge Facilities · Portland, OR · part time
Rivermark Bridge Facilities is a facilities company in Portland with crews on day and night shifts. We are hiring an IT Support Specialist to take on user accounts and access.
You would work closely with colleagues in operations, support and management.
What you will do
• Keep an accurate asset list and patch schedule.
• Create and disable user accounts as people join and leave.
• Set up, repair and retire laptops, phones and printers.
• Write short how-to guides for problems that keep recurring.
• Answer support requests by phone, chat and in person and log every ticket.
What we are looking for
• A patient way with colleagues who are not technical.
• One to three years of help-desk or desktop-support experience.
• Working knowledge of Windows, macOS and Microsoft 365.
Nice to have
• Experience with supply orders.
• CompTIA A+ or similar certification.
Working arrangement
• Part-time, about 28 hours a week, afternoons.
• On site in Portland.
• We reply to every applicant.
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