IT Support Specialist - user accounts and access (Portland, OR)

Amberfield Meridian Legal Group is looking for an IT Support Specialist. The job centres on user accounts and access for client files, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with client files. Working arrangement • Part-time, about 28 hours a week, with flexible days. • On site in Portland, with some flexibility after the first few months. • We reply to every applicant.