IT Support Specialist - user accounts and access (Phoenix, AZ)

Bluepeak Ember Staffing Group places workers with employers around Phoenix, and we need an IT Support Specialist to lead our user accounts and access. You would work closely with colleagues in operations, support and management. What you will do • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with onboarding. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Phoenix. • Applications are reviewed on a rolling basis.