IT Support Specialist - user accounts and access (Oakland, CA)

Bluepeak North Staffing connects candidates and employers across the Oakland region, and we need an IT Support Specialist to lead our user accounts and access. You would join a small organisation of about 141 people based in Oakland. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with onboarding. Working arrangement • Part-time, about 28 hours a week, afternoons. • On site in Oakland. • We reply to every applicant.