IT Support Specialist - user accounts and access (Madison, WI)

We are growing our team at Stonegate Glen Foods Partners and adding an IT Support Specialist whose main responsibility will be user accounts and access. We like people who take pride in what they make. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with ingredient orders. Working arrangement • Contract for nine months, with clear deliverables from the first week. • On site in Madison. • We reply to every applicant.