IT Support Specialist - user accounts and access (Louisville, KY)

Greenridge Ashton Civic Services is looking for an IT Support Specialist. The job centres on user accounts and access for procurement, and it would suit someone who likes steady, practical work. You would join a small organisation of about 27 people based in Louisville. What you will do • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with procurement. Working arrangement • Part-time, about 20 hours a week, afternoons. • On site in Louisville. • We reply to every applicant.