IT Support Specialist - user accounts and access (Little Rock, AR)
Clearpath Nest Manufacturing · Little Rock, AR · full time
Clearpath Nest Manufacturing makes precision components in Little Rock. We are hiring an IT Support Specialist to take on user accounts and access.
We value people who work safely and speak up.
What you will do
• Answer support requests by phone, chat and in person and log every ticket.
• Create and disable user accounts as people join and leave.
• Set up, repair and retire laptops, phones and printers.
• Write short how-to guides for problems that keep recurring.
• Keep an accurate asset list and patch schedule.
What we are looking for
• A patient way with colleagues who are not technical.
• Working knowledge of Windows, macOS and Microsoft 365.
• One to three years of help-desk or desktop-support experience.
Nice to have
• Experience with machine downtime.
• CompTIA A+ or similar certification.
Working arrangement
• Full-time, Monday to Friday.
• On site in Little Rock.
• Applications are reviewed on a rolling basis.
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