IT Support Specialist - user accounts and access (Las Vegas, NV)

Greenridge Thistle Water Authority is looking for an IT Support Specialist. The job centres on user accounts and access for pipe repairs, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with pipe repairs. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in Las Vegas. • We will tell you what to expect at each step of the hiring process.