IT Support Specialist - user accounts and access (Kansas City, MO)

We are growing our team at Clearpath Pike Construction and adding an IT Support Specialist whose main responsibility will be user accounts and access. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with safety records. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Kansas City. • Applications are reviewed on a rolling basis.