IT Support Specialist - user accounts and access (Kansas City, MO)
Amberfield Summit Construction Group · Kansas City, MO · contract
Amberfield Summit Construction Group is a Kansas City contractor with project managers, trades and support staff. We are hiring an IT Support Specialist to take on user accounts and access.
You would work closely with colleagues in operations, support and management.
What you will do
• Keep an accurate asset list and patch schedule.
• Write short how-to guides for problems that keep recurring.
• Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes.
• Set up, repair and retire laptops, phones and printers.
• Create and disable user accounts as people join and leave.
What we are looking for
• One to three years of help-desk or desktop-support experience.
• A patient way with colleagues who are not technical.
• Working knowledge of Windows, macOS and Microsoft 365.
Nice to have
• CompTIA A+ or similar certification.
• Experience with project schedules.
Working arrangement
• Contract for four months, with clear deliverables from the first week.
• On site in Kansas City.
• We reply to every applicant.
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