IT Support Specialist - user accounts and access (Houston, TX)

We are growing our team at Greenridge Juniper Health Group and adding an IT Support Specialist whose main responsibility will be user accounts and access. We are busy and kind, and we look after each other. What you will do • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with patient education. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in Houston. • Applications are reviewed on a rolling basis.