IT Support Specialist - user accounts and access (El Paso, TX)

We are growing our team at Cedar Clear Legal Group and adding an IT Support Specialist whose main responsibility will be user accounts and access. People here care about clients, not just cases. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with court deadlines. Working arrangement • Part-time, about 24 hours a week, with flexible days. • On site in El Paso. • We will tell you what to expect at each step of the hiring process.