IT Support Specialist - user accounts and access (Dallas, TX)

Redstone Vale Property Management is looking for an IT Support Specialist. The job centres on user accounts and access for rent collection, and it would suit someone who likes steady, practical work. We are flexible about schedules. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with rent collection. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in Dallas. • We will tell you what to expect at each step of the hiring process.