IT Support Specialist - user accounts and access (Dallas, TX)

Bright Juniper Legal Group is looking for an IT Support Specialist. The job centres on user accounts and access for document review, and it would suit someone who likes steady, practical work. You would join a large organisation of more than 1,000 people based in Dallas. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with document review. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Dallas. • We will tell you what to expect at each step of the hiring process.