IT Support Specialist - user accounts and access (Columbus, OH)

We are growing our team at Stonegate Cedar Civic Services and adding an IT Support Specialist whose main responsibility will be user accounts and access. Benefits and stability attract long tenure. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with budget submissions. Working arrangement • Contract for four months, with a review at the end and a chance of extension. • On site in Columbus. • Applications are reviewed on a rolling basis.