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IT Support Specialist - user accounts and access (Columbus, OH)

Westbrook Cross Environmental Services Group · Columbus, OH · full time

Westbrook Cross Environmental Services Group is an environmental-services company in Columbus with routes, transfer stations and recycling. We are hiring an IT Support Specialist to take on user accounts and access. We take pride in clean streets. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with collection routes. • CompTIA A+ or similar certification. Working arrangement • Full-time, with a steady weekday schedule. • On site in Columbus. • Applications are reviewed on a rolling basis.

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