IT Support Specialist - user accounts and access (Charleston, SC)

Lumen Beacon Staffing is a Charleston staffing firm for warehouse, office and healthcare roles. We are hiring an IT Support Specialist to take on user accounts and access. You would join a small organisation of about 122 people based in Charleston. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with timekeeping. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 20 hours a week, with flexible days. • On site in Charleston, with some flexibility after the first few months. • We reply to every applicant.