IT Support Specialist - user accounts and access (Charleston, SC)

Silverline Vista Water Authority is looking for an IT Support Specialist. The job centres on user accounts and access for meter reading, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with meter reading. Working arrangement • Part-time, about 16 hours a week, mornings. • On site in Charleston, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.