IT Support Specialist - user accounts and access (Charleston, SC)

We are growing our team at Nova Rook Water Authority and adding an IT Support Specialist whose main responsibility will be user accounts and access. You would join a small organisation of about 36 people based in Charleston. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with water quality. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Charleston. • Applications are reviewed on a rolling basis.