IT Support Specialist - user accounts and access (Charleston, SC)

We are growing our team at Amberfield Vale Property Management and adding an IT Support Specialist whose main responsibility will be user accounts and access. You would join a large organisation of about 432 people based in Charleston. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with maintenance requests. Working arrangement • Full-time, on a regular day shift. • On site in Charleston. • We reply to every applicant.