IT Support Specialist - user accounts and access (Buffalo, NY)

Redstone Cobalt Property Management is looking for an IT Support Specialist. The job centres on user accounts and access for vendor invoices, and it would suit someone who likes steady, practical work. Maintenance and leasing staff share information every day. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with vendor invoices. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Buffalo. • Applications are reviewed on a rolling basis.