IT Support Specialist - user accounts and access (Atlanta, GA)

Bright Iron Construction delivers building projects for owners across the Atlanta region, and we need an IT Support Specialist to lead our user accounts and access. Good people move up quickly. What you will do • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with change orders. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Atlanta, with some flexibility after the first few months. • We reply to every applicant.