IT Support Specialist - network troubleshooting (Tulsa, OK)
Stonegate Harbor Freight · Tulsa, OK · contract
Stonegate Harbor Freight coordinates shipments and warehousing around Tulsa. We are hiring an IT Support Specialist to take on network troubleshooting.
You would join a large organisation of more than 1,000 people based in Tulsa.
What you will do
• Set up, repair and retire laptops, phones and printers.
• Create and disable user accounts as people join and leave.
• Answer support requests by phone, chat and in person and log every ticket.
• Write short how-to guides for problems that keep recurring.
• Keep an accurate asset list and patch schedule.
What we are looking for
• Working knowledge of Windows, macOS and Microsoft 365.
• One to three years of help-desk or desktop-support experience.
• A patient way with colleagues who are not technical.
Nice to have
• CompTIA A+ or similar certification.
• Experience with claims.
Working arrangement
• Contract for six months, with the possibility of becoming permanent.
• On site in Tulsa.
• We will tell you what to expect at each step of the hiring process.
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