WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - network troubleshooting (Tulsa, OK)

Nova Quill Civic Services · Tulsa, OK · full time

We are growing our team at Nova Quill Civic Services and adding an IT Support Specialist whose main responsibility will be network troubleshooting. Benefits and stability attract long tenure. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with permits. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Tulsa. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.