IT Support Specialist - network troubleshooting (St. Louis, MO)

We are growing our team at Stonegate Umber Facilities and adding an IT Support Specialist whose main responsibility will be network troubleshooting. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with safety inspections. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • On site in St. Louis. • We will tell you what to expect at each step of the hiring process.