IT Support Specialist - network troubleshooting (San Diego, CA)

Clearpath Basin Civic Services Partners supports public agencies in San Diego with budgeting, records and programmes. We are hiring an IT Support Specialist to take on network troubleshooting. Benefits and stability attract long tenure. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with public records. Working arrangement • Part-time, about 20 hours a week, mornings. • On site in San Diego. • We will tell you what to expect at each step of the hiring process.