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IT Support Specialist - network troubleshooting (San Antonio, TX)

Clearpath Pike Property Management · San Antonio, TX · contract

Clearpath Pike Property Management is looking for an IT Support Specialist. The job centres on network troubleshooting for maintenance requests, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with maintenance requests. • CompTIA A+ or similar certification. Working arrangement • Contract for nine months, with clear deliverables from the first week. • On site in San Antonio. • Applications are reviewed on a rolling basis.

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