IT Support Specialist - network troubleshooting (Salt Lake City, UT)
Greenridge Beacon Water Authority Group · Salt Lake City, UT · part time
Greenridge Beacon Water Authority Group is a public water utility serving the Salt Lake City area. We are hiring an IT Support Specialist to take on network troubleshooting.
Safety and public health guide our decisions.
What you will do
• Create and disable user accounts as people join and leave.
• Keep an accurate asset list and patch schedule.
• Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes.
• Set up, repair and retire laptops, phones and printers.
• Write short how-to guides for problems that keep recurring.
What we are looking for
• A patient way with colleagues who are not technical.
• One to three years of help-desk or desktop-support experience.
• Working knowledge of Windows, macOS and Microsoft 365.
Nice to have
• CompTIA A+ or similar certification.
• Experience with water quality.
Working arrangement
• Part-time, about 16 hours a week, mornings.
• On site in Salt Lake City.
• We reply to every applicant.
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