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IT Support Specialist - network troubleshooting (remote)

Stonegate Timber Construction · Remote · contract

Stonegate Timber Construction builds commercial and industrial projects around San Antonio. We are hiring an IT Support Specialist to take on network troubleshooting. Good people move up quickly. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with permits. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Remote-friendly, with a monthly team day in San Antonio. • We reply to every applicant.

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