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IT Support Specialist - network troubleshooting (remote)

Nova Juniper Inspection Services · Remote · full time

Nova Juniper Inspection Services is an inspection company in Denver with field technicians and lab staff. We are hiring an IT Support Specialist to take on network troubleshooting. You would join a small organisation of about 65 people, working mostly from home. What you will do • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with scheduling. Working arrangement • Full-time, Monday to Friday. • Remote-friendly, with quarterly visits in Denver. • We reply to every applicant.

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