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IT Support Specialist - network troubleshooting (remote)

Summit Pine Construction · Remote · contract

Summit Pine Construction builds commercial and industrial projects around Sacramento. We are hiring an IT Support Specialist to take on network troubleshooting. Site safety is non-negotiable. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with change orders. Working arrangement • Contract for eight months, with clear deliverables from the first week. • Fully remote, with quarterly visits in Sacramento. • We reply to every applicant.

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