IT Support Specialist - network troubleshooting (remote)

Stonegate Quarry Health provides primary and specialty care in Houston. We are hiring an IT Support Specialist to take on network troubleshooting. Continuing education is supported. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with patient education. Working arrangement • Full-time, with a steady weekday schedule. • Fully remote, with an occasional day on site in Houston. • We reply to every applicant.