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IT Support Specialist - network troubleshooting (Pittsburgh, PA)

Clearpath Linden Health · Pittsburgh, PA · contract

Clearpath Linden Health is looking for an IT Support Specialist. The job centres on network troubleshooting for insurance authorisations, and it would suit someone who likes steady, practical work. Clinicians and administrators work side by side. What you will do • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with insurance authorisations. • CompTIA A+ or similar certification. Working arrangement • Contract for nine months, with the possibility of becoming permanent. • On site in Pittsburgh. • We reply to every applicant.

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