WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - network troubleshooting (Minneapolis, MN)

Harborlight Oak Legal Group · Minneapolis, MN · full time

Harborlight Oak Legal Group is looking for an IT Support Specialist. The job centres on network troubleshooting for client files, and it would suit someone who likes steady, practical work. We are a close group and share the work. What you will do • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with client files. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Minneapolis. • We will tell you what to expect at each step of the hiring process.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH gives you a free ranked action plan, deadlines, and assistance matching with official links. Start free →

Works on slow connections. Together, We Rise.