IT Support Specialist - network troubleshooting (Jacksonville, FL)

Clearpath Linden Hospitality Group is looking for an IT Support Specialist. The job centres on network troubleshooting for supplier orders, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with supplier orders. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Jacksonville. • Applications are reviewed on a rolling basis.