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IT Support Specialist - network troubleshooting (Fresno, CA)

Fernwood West Environmental Services · Fresno, CA · full time

Fernwood West Environmental Services collects and processes waste and recycling around Fresno. We are hiring an IT Support Specialist to take on network troubleshooting. We take pride in clean streets. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with weigh tickets. • CompTIA A+ or similar certification. Working arrangement • Full-time, Monday to Friday. • On site in Fresno. • We reply to every applicant.

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