IT Support Specialist - network troubleshooting (Colorado Springs, CO)

Greenridge Ivory Hospitality is looking for an IT Support Specialist. The job centres on network troubleshooting for supplier orders, and it would suit someone who likes steady, practical work. You would join a small organisation of about 168 people based in Colorado Springs. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with supplier orders. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in Colorado Springs. • Applications are reviewed on a rolling basis.