IT Support Specialist - network troubleshooting (Colorado Springs, CO)

We are growing our team at Greenridge Ivory Hospitality and adding an IT Support Specialist whose main responsibility will be network troubleshooting. We work weekends and holidays and we make it fun. What you will do • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with reviews and feedback. Working arrangement • Full-time, with a steady weekday schedule. • On site in Colorado Springs. • We reply to every applicant.