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IT Support Specialist - network troubleshooting (Chicago, IL)

Clearpath River Markets Group · Chicago, IL · full time

Clearpath River Markets Group is looking for an IT Support Specialist. The job centres on network troubleshooting for pricing, and it would suit someone who likes steady, practical work. We are friendly and busy, especially on weekends. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with pricing. Working arrangement • Full-time, Monday to Friday. • On site in Chicago. • We reply to every applicant.

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