WWUUUH
Help Me Now

Theme

Magnification

IT Support Specialist - network troubleshooting (Chicago, IL)

Rivermark Cedar Banking Services Group · Chicago, IL · full time

Rivermark Cedar Banking Services Group is a community-focused bank in Chicago serving households and small businesses, and we need an IT Support Specialist to lead our network troubleshooting. You would work closely with colleagues in operations, support and management. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with loan files. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Chicago. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH members get a ranked action plan, assistance matching, and cash-flow runway as part of their membership. Choose a membership →

Works on slow connections. Together, We Rise.