IT Support Specialist - help desk (Wichita, KS)

Amberfield Quill Legal Group is a law firm in Wichita serving businesses and individuals. We are hiring an IT Support Specialist to take on help desk. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with intake forms. Working arrangement • Full-time, on a regular day shift. • On site in Wichita. • We reply to every applicant.