IT Support Specialist - help desk (Wichita, KS)

Stonegate Meadow Staffing Group is looking for an IT Support Specialist. The job centres on help desk for retention, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with retention. • CompTIA A+ or similar certification. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in Wichita, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.