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IT Support Specialist - help desk (Tulsa, OK)

Clearpath Timber Learning Group · Tulsa, OK · full time

Clearpath Timber Learning Group is looking for an IT Support Specialist. The job centres on help desk for enrolment, and it would suit someone who likes steady, practical work. We follow the school calendar and we like people who like learning. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with enrolment. • CompTIA A+ or similar certification. Working arrangement • Full-time, on a regular day shift. • On site in Tulsa. • Applications are reviewed on a rolling basis.

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