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IT Support Specialist - help desk (Tulsa, OK)

Ironwood Glen Inspection Services · Tulsa, OK · part time

Ironwood Glen Inspection Services provides independent inspection and testing for industry across Tulsa. We are hiring an IT Support Specialist to take on help desk. You would join a large organisation of more than 1,000 people based in Tulsa. What you will do • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with certifications. Working arrangement • Part-time, about 24 hours a week, afternoons. • On site in Tulsa. • Applications are reviewed on a rolling basis.

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