IT Support Specialist - help desk (Tucson, AZ)

Redstone Vale Water Authority is looking for an IT Support Specialist. The job centres on help desk for capital projects, and it would suit someone who likes steady, practical work. You would join a large organisation of about 956 people based in Tucson. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with capital projects. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, spread across three days. • On site in Tucson. • We reply to every applicant.