IT Support Specialist - help desk (St. Louis, MO)

Greenridge Junction Manufacturing is looking for an IT Support Specialist. The job centres on help desk for customer orders, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with customer orders. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 16 hours a week, afternoons. • On site in St. Louis. • Applications are reviewed on a rolling basis.