IT Support Specialist - help desk (Spokane, WA)

Lumen Iron Property Management is looking for an IT Support Specialist. The job centres on help desk for unit turnovers, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with unit turnovers. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in Spokane. • We will tell you what to expect at each step of the hiring process.