IT Support Specialist - help desk (San Diego, CA)

We are growing our team at Amberfield Ivory Facilities and adding an IT Support Specialist whose main responsibility will be help desk. Clear communication between supervisors and crews matters. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with cleaning schedules. Working arrangement • Part-time, about 28 hours a week, spread across three days. • On site in San Diego, with some flexibility after the first few months. • We reply to every applicant.